auto7 Privacy Policy
This page describes what we collect when you use auto7 and how we keep that data protected. We at auto7 are committed to transparent data handling—your personal information, account details, and transaction history remain secure and are never sold to third parties without your consent. Our privacy practices align with regional data protection standards and reflect our commitment to player trust.
When you register an account on auto7, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, Mandini, local payment, online payment), or participate in our slot tournaments and live-dealer games, you share certain data with us. Understanding what we collect, how we store it, and who may access it is essential to making informed choices about using our platform.
This privacy policy covers our data collection practices across auto7, our support processes, and our commitment to your rights. If you have questions about how we handle your information, our support team is available during business hours to clarify.
What data we collect on auto7
We collect several categories of information to operate auto7 and serve you effectively. When you create an account, we ask for your name, email address, phone number, date of birth, and location. We use email and phone for account recovery, support communications, and tournament notifications. We collect location data to verify that you are in a jurisdiction where our services are legally available; if we detect access from a restricted location, your account may be temporarily suspended pending review.
Financial and transaction data on auto7
Every time you deposit or withdraw on auto7, we log the transaction details: the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and a unique transaction reference number. We do not store your full card numbers or wallet credentials; instead, we store only a tokenised reference that our payment processor provides. This means our servers never hold your sensitive banking details—your payment information stays encrypted and separate from our main database.
Game and account activity on auto7
We track every spin, bet, and tournament entry you make. This includes the game title (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), the bet amount, the outcome, and the timestamp. We collect this data to calculate your account balance, determine tournament leaderboard rankings, and resolve disputes if you contact support about a missing win or incorrect balance. All game results are permanently recorded—you can review your full history through your account dashboard or Result Archive
Technical and usage data
We collect information about how you access auto7: your device type (mobile, desktop), operating system, browser version, IP address, and pages visited. We use this data to diagnose technical issues, optimise our platform performance, and detect suspicious account activity. If we notice unusual login patterns (e.g., multiple failed password attempts, access from vastly different locations within minutes), we flag the account and may request additional verification from you.
How we use and protect your data
Data use and third-party processors
We use your data to operate auto7, process transactions, send you account notifications, and support customer service inquiries. Our servers may sit outside your jurisdiction—specifically in data centres across Southeast Asia and beyond—to ensure platform availability and performance. Our payment processors (the companies that handle DANA, e-wallet, mobile banking, and other payment methods) receive your transaction data as required to complete deposits and withdrawals. These processors are bound by strict confidentiality agreements and may not use your information for marketing purposes.
We use cookies and similar tracking technologies to remember your login session, track your tournament progress, and understand which games you play most. These cookies are non-essential; if you disable them, you can still access auto7, but you may need to log in more frequently. We do not use cookies to track your behaviour across other websites.
Data security and retention
We encrypt your data in transit (using SSL/TLS protocols) and at rest (using AES-256 encryption) to prevent unauthorised access. Our databases are protected by firewalls, access controls, and intrusion-detection systems. We undergo regular security audits and penetration testing to identify and patch vulnerabilities. However, no security system is perfect—if we experience a data breach, we will notify you and relevant authorities within the legally required timeframe.
We retain your account data for as long as your account is active, plus seven additional years to comply with financial record-keeping requirements. Game outcome logs are retained indefinitely to support audit trails and dispute resolution. Deleted account data (upon your request) is securely purged, though we may retain transaction records if required by anti-money-laundering regulations.
Your rights and data access
- Right to access: You can request a copy of all data we hold about you by contacting our support team during business hours.
- Right to correction: If your profile information is inaccurate, you can update it directly in your account settings or request our team to correct it.
- Right to deletion: You may request account deletion, though we may retain transaction records for legal or compliance reasons.
- Right to object: You can opt out of promotional emails and marketing communications at any time through your account preferences or by contacting support.
- Right to data portability: You can request a machine-readable export of your account data to transfer to another service.
Contact and dispute resolution
If you have privacy concerns or believe we have mishandled your data, reach out to our support team through your auto7 account dashboard. Our team operates during standard business hours and responds in English and local languages. We will investigate your concern and provide a response within ten business days. If you remain unsatisfied, you have the right to lodge a complaint with your local data protection authority.
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on auto7. Your continued use of the platform after such changes constitutes acceptance of the updated policy. Our services on auto7 are available only where local law permits.